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Returns & Exchange


Here at Vume Design, our clients are at the heart of what we do and why we do it. We are committed to being responsive and responsible as we navigate these times with everyone’s safety in mind.

For orders that have been placed over 24 hours ago or have already been processed, we cannot process a return and we recommend returning your order instead.

Returns and Exchanges

RETURNS

We offer a hassle-free 30 Day Money Back Guarantee! You can receive a refund within 30 days from the receipt of the package if you are not satisfied with your purchase. After 30 days, we will no longer accept returns. Items must be returned in their original packaging and unused in order to be accepted. Customers are responsible for the cost of the return label. Please note sale items are on clearance and are non-refundable.

EXCHANGES

We are not able to offer exchanges online at this time. We recommend returning your order and placing a new order online. Customers are responsible for the cost of the return label. Please note sale items are on clearance and are non-refundable.

 

Starting a Return or Need Help?

We're ready to help! Simply email us at hello@vumedesign.com